VISIT OUR NEW
STORE IN ABBOTTABAD
GELANI MART BASEMENT NEAR KALAPUL MANSEHRA ROAD ABBOTTABAD
FREQUENTLY ASKED QUESTIONS
Yes, absolutely. We ensure that the product you receive matches the images shown on our website. All photos are taken of the actual garments under professional lighting to reflect true colors and details. Slight variations may occur due to screen resolution or natural fabric texture, but the design, quality, and style remain exactly as shown.
Once your order is confirmed, a sales receipt is automatically sent to your email. You can also view and download it anytime by logging into your account on our website and visiting the "Orders" or "My Account" section. If you can’t find it, feel free to contact our support team.
To return an item, please contact our customer service team within 3 days of receiving your order. The product must be unused, in its original packaging, and in the same condition you received it. Once approved, we'll guide you through the return process. Please note that custom orders and hand-painted items are non-returnable unless there's a defect.
Some of our popular designs are restocked, while others—especially limited edition or hand-crafted pieces—may not return once sold out. We recommend joining our mailing list or following us on social media to stay updated on restocks and new arrivals. You can also contact us directly to inquire about a specific item.
We offer shipping across all cities in Pakistan. For international orders, please contact our support team to check availability and shipping rates for your country. During checkout, simply enter your delivery address, and we’ll handle the rest!